Private Jet Charter

Frequently Asked Questions

• Do I have to be a Jet Card Member to charter a private jet?

  You do not have to become a private jet card member to charter a private jet on demand or as needed. Call us on +1-877-727-2538 and speak with one of our friendly Aviation Advisors to discuss your trip and review aircraft options.

• How long is a private jet charter quote valid?

  A private jet charter flight offer is good for as long as its available in the market. Its best to secure an offer you like as soon as possible to ensure availability.

• Can I bring my pet with me on the private jet flight?

  Yes, pets are often allowed on private jets, subject to certain guidelines and regulations. Most operators welcome pets onboard, but it's important to inform us in advance about your intention to bring a pet. We can provide details on any specific requirements, such as travel crates or documentation, to ensure compliance with aviation and customs regulations.

• Is Wi-Fi Available on the Aircraft?

  Yes, many private jets have Wi-Fi, and more operators are offering it as an added service with no additional charge. Some operators, particularly on international flights, charge on a per-megabyte basis. If connectivity is important to you, please let us know, and we will provide you with aircraft options that are equipped with Wi-Fi at no additional cost when possible.

• How far in advance do I need to book my flight?

  Ideally, it’s best to book your flight a month or two in advance for best aircraft availability but you can book charter flights with as little as 4 hours of notice.

• What kind of inflight catering is available on a private jet?

  Other than the standard snacks and drinks, we can order local cuisine options for your catering on board. In short, anything that doesn’t need to be cooked can be ordered; hot food must be precooked then warmed on board.  

• Can I book a one-way flight or do I have to charter round-trip?

  You can absolutely book one-way. We offer one-way charters, round-trips, and even multi-leg itineraries. One-way pricing is common, and if your jet repositioning creates an empty leg opportunity, we might even pass along savings. Flexibility is a key benefit of flying with us – tell us what you need and we’ll arrange it.

• What is the cancellation policy of a charter flight?

  At Paramount, all cancellation fees are based on the operator’s requirements, and in unfortunate situations where a client must cancel a flight last minute, we do our best to encourage the operators to refund our clients anyway. However, there is no guarantee that the operators will abide by our request. That said, Paramount will never charge you cancellation fees unless the operator charges and/or collects cancellation fees. 

  As a general rule, all booked one-way flights, empty legs, and flights booked during peak periods come with a 100% cancellation fee. Round trip Cancellation penalties usually begin at 1 to 2 weeks before departure at 50% of the flight amount. 80% of the flight amount if cancellation occurs within 48 hours of departure and 100% of the flight amount if cancellation occurs within 24 hours of the departure time. Some VIP airliner operators require a 25 to 50% non-refundable deposit upon booking. 

  
  

• Are there additional fees beyond the initial charter cost?

  There can be additional fees beyond the initial charter cost but in most cases, there are none. Our private jet charter agreements are inclusive of all costs except incidental items, such as pet accident cleaning fees, de-icing fees, and Wi-Fi fees when applicable for example. Operators are pretty strict about passengers damaging their aircraft interior, which can incur significant additional fees. If all goes as planned, there are usually no ancillary fees associated with the charter. Less than 1% of our charters incur additional fees beyond the initial charter costs.

• Can I adjust my departure time after booking my private jet flight?

  Yes, private jet departures can be flexible, but not always guaranteed. Most operators allow a 30-minute to two-hour window, and departure time changes may be possible as long as they don’t exceed crew duty limits or disrupt the next scheduled flight. We recommend requesting adjustments as early as possible for the best chance of accommodation.

• Are private jets wheelchair accessible?

  There are many aircraft which are wheelchair accessible. Most of them are large jets or above and have a straight aisle. If the jet has a zigzag aisle – like the Falcon 900 – it will be difficult to maneuver the wheelchair onboard the aircraft. You’ll also need the right type of wheelchair; many motorized wheelchairs won’t fit and can’t be collapsed. If this is the case, you’ll need a smaller, temporary wheelchair. Some aircraft operators have smaller wheelchairs that can be used.

• How does Paramount ensure that the operator, crew and aircraft are safe?

  Paramount employs one of the strictest safety policies in the industry. From vetted operators to real time safety checks. We ensure the flight exceeds all safety margins required by law.

• Which private jet company is best for on demand private jet charters?

  Paramount has been in business for over 20 years and maintains a 5-Star average client satisfaction. From vetted operators and safety procedures and best pricing to or from any destination in the world. Paramount is the best choice for worldwide on demand private charter flights.

• Is there a non-refundable deposit when I book a private jet?

  To confirm your private jet charter, a valid credit card authorization is required at the time of booking.

  Cancellation terms are governed primarily by the operating carrier’s terms and conditions. For one-way and empty leg flights, cancellations are non-refundable and subject to a 100% cancellation fee.

  For round-trip charters, a tiered cancellation policy applies based on the notice period prior to departure. Please note that all flights are subject to a 100% cancellation fee if canceled within 24 hours of scheduled departure, regardless of itinerary type.

• What payment options are offered to book my private jet charter?

  You can book your private jet charter with VISA/MC, American Express, Wire or Bitcoin.

• If my travel plans change, how do I cancel my private jet flight?

  To cancel your private jet charter, please send a written request via email to your dedicated Aviation Advisor. All cancellations are subject to the operating carrier’s terms and conditions, which will govern any applicable fees.

  While cancellation policies are set by the operator, your Aviation Advisor will always advocate on your behalf and request additional consideration for a refund beyond the standard terms whenever possible. Please note that all cancellation fees are imposed by the operator and are not determined by Paramount Business Jets.

• What happens if there is a weather-related flight disruption?

  In the event of adverse weather conditions at the time of departure, your flight may be delayed, rerouted to a nearby airport with better conditions, or in rare cases, cancelled for safety reasons.

  Should your flight require an in-air diversion due to weather or operational considerations, you will only be financially responsible for the portion of the flight that was completed.

• Can I extend my flight and add more stops?

  You can add as many stops as you wish upon booking. Once the charter flight is booked further changes would be subject to operator’s schedule and availability. Speak with your Aviation Advisor to check with the operator on the possibilities.